Server Help

Nopony is perfect. Sometimes we need help, and sometimes staff will miss things. If you find something wrong, need help, or some other issue with the server or community, you can either contact us in game, in the discord, or submit a ticket to [email protected]


FAQ









  • Can I change my race?
      Yes! You can only choose Earth, Unicorn, or Pegasus when you join, but you can change your race later by finding a Race Temple in the main map. More races, such as Dragon and Griffon, are in the works, and you’ll be able to change to those by finding their temples, too!
  • What are the numbers in the tab list?
      Player Creatures on BronyTales have special abilities that are unlocked by leveling your character. The number (and color) is representative of that player’s race and their level. You can use /pony to see what you need to do in order to progress to the next level.
  • Where can I build?
      When you first spawn into the main world, you start in Ponyville - this is one of the RP towns on the map, and you can rent housing here to live in, or you can explore and leave the town area. Once outside of a town, you can build wherever you like, so long as you’re not interfering with another player’s build. You can also travel to the Creative or Pixel Art worlds via the portals in the Ponyville train station. Please note that while you technically can build in the Resource World, Nether, and End, those worlds are subject to getting reset once they’ve been sufficiently mined.

Infractions


The punishment system is based on the following schema, but is not restricted to it. Special cases can warrant additional or lessened sentences depending on the actions taken by the individual. Appeals for punishments may be submitted after half of the alloted time has passed. For example, you may appeal a 3-month ban after about 6 weeks.


Chat-based Infractions:

(Excessive drama / spamming chat / swearing in chat / blatant vc swear or other vc violations / swear filter evasion)
  • 3 Warnings - Temp Mute (2 days) + Tier 1 Role Loss
  • 5 Warnings - Temp Mute (5 days) +Tier 2 Role Loss
  • 7 Warnings - Temp Mute (2 weeks) +Tier 3 Role Loss
  • 9 Warnings - Temp Mute (1 month)
  • Explicit content - Immediate permban
  • Explicit swear, non-serious offense - 1 hour tempban (automatic)

Mute evasion / DM harassment Infractions:

(Bypassing restictions to send messages in the server / Messaging someone who has asked you not to)
  • 2 Warnings - 2 day tempban + All Tier Role Loss
  • 4 Warnings - 1 week tempban
  • 6 Warnings - 3 month tempban
  • 9 Warnings - 1 year tempban

Gameplay Infractions:

(Demonstrable grief / raiding / theft / scamming / hacks / cheats)
  • 1 Warning: 2 day tempban + All Tier Role Loss
  • 2 Warnings: 1 week tempban
  • 3 Warnings: 3 month tempan
  • 4 Warnings: 6 month tempban
  • 5 Warnings: 1 year tempban

Warnings that do or can result in a loss of canon role also enact restrictions on re-applying: Applying for a role that was or could have been removed due to punishments have a one-month minimum cooldown before they can be considered for a role again. Any punishments acted on have a two week cooldown before a player can be considered for any new role. All Warnings are valid for 6 months from their issuance.